Refund Policy
At Ambenson Store, we want you to be satisfied with your purchase. This Refund Policy outlines our procedures for returns and refunds.
Return Eligibility
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Returns must be initiated within 7 days of purchase.
Return Process
To initiate a return, please contact us at info@ambenson.store with your order number and reason for return. We will provide you with instructions on how to return your item.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original method of payment.
Late or Missing Refunds
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item, please contact us at info@ambenson.store.
Contact Us
If you have any questions about our Refund Policy, please contact us at info@ambenson.store.
FAQs
Q: How do I return an item? A: Contact us at info@ambenson.store to initiate a return. We will provide you with return instructions.
Q: When will I receive my refund? A: Refunds are processed within 7-10 business days after we receive your return.
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